Over the past three months Business Navigators has delivered development workshops around delivering client relationship excellence to over 130 participants in Saudi Arabia, Pakistan, Hong Kong, Tunisia and many others as well as across the UK. The courses have been … Continued
Coaching Leaders to Build Better Organisations
Are you investing in what really matters?
You see, no matter how much you invest in your products/services, branding, or marketing budget, it's the people in your company who really make the difference. And the more you invest in them, the better they'll perform, and the more your company will achieve.
Invest in a solution, and your company might overcome the next hurdle. Invest in leadership, and you'll conquer whatever comes.
Call us at +44 161 408 0487 or email info@businessnavigators.co.uk
Make Good Leaders Better
Leadership skills may be something you're born with, but they're not enough. Even the best management and leaders need to fine-tune their skills. They need to learn how best to navigate change, create strategies, empower their teams, and guide the business going forward. Business Navigators offers a wide range of Institute of Leadership and Management (ILM) accredited courses focused on leadership, management, and coaching.
Leading Change, Not Fearing It
Managing change isn't any easier than adapting to it. In fact, seventy per cent of people fail change management programmes. Make sure your leaders and management have the support and information they need to succeed. Business Navigators will create a range customised programmes, specific to your unique situation. Then, we'll work through each one with your management, leaders, and your entire company to make sure no one is left behind.
Building Stronger Client Relationships
Every business needs a healthy mixture of new and existing clients. New clients bring in fresh profits and expand your market share to allow you to overcome competitors. Existing clients, on the other hand, make it possible for you to build loyalty, authority, and consistency. They cost less, too. Unfortunately, managing and retaining clients isn't always easy. But Business Navigators has a solution: the Client Expectation Management (CEM) method.
Manage Change, Develop Leaders and Capture New Markets
Markets change. Buyers change. The whole world changes, including businesses. And to keep up, business leaders and teams need to change with them. This "change" could be just about anything, from simple process changes, to total restructuring. If your company is going to succeed, your team will need the skills, strength and knowledge to focus on the big picture, while still conquering the obstacles necessary to get there. Your company depends on it.
For more than a decade, Business Navigators has helped public sector and blue chip clients manage change, strengthen the skills of their leaders, conquer new markets, and improve client satisfaction and retention. And each time, our results were measurable, profitable, and most importantly, sustainable. How do we do it? Custom consulting and courses, taught by experienced professionals who have been there, not just "read about it somewhere".
Client Expectation Management (CEM)
Get the most from existing business, while attracting new clients. The Client Expectation Management (CEM) method from Business Navigators is a client-centric approach, based on a custom set of strategic account management skills. When we're done, your organisation will have a unique client-focused approach they can use to expand on your company's current customer base and build profitable relationships.
Not sure how Client Expectation Management (CEM) can help your company? Contact us and find out.
Blended Learning
Business Navigators is excited to announce Blended Learning. Developing and building upon its traditional programmes so that they can now be delivered to you online. All courses available from Business Navigators can be delivered through this platform resulting in a … Continued